Privacy & Cookie Policy
Last updated: 31 October 2025
1. Introduction
We value your privacy and are committed to protecting it. This website is operated to provide information about our holiday cottage and to facilitate enquiries and bookings. We do not knowingly collect personal data unless you choose to contact us or make a booking.
2. Personal Data
We do not actively collect or store personal information via this website. However, if you contact us via email, phone, or our booking system, any details you provide—such as your name, email address, or phone number—will be used solely to respond to your enquiry or manage your booking. We do not share this information with third parties unless legally required.
Our booking system is powered by SuperControl, a third-party platform that may collect and process personal data in accordance with its own privacy policy. We recommend reviewing SuperControl’s terms if you have concerns about how your data is handled during booking.
3. Cookies
Our website may use basic cookies to ensure functionality, such as:
- Remembering your preferences (e.g., language or display settings)
- Enabling secure form submissions or calendar widgets
- Supporting embedded booking tools provided by SuperControl
In addition, our hosting provider Fasthosts may use cookies to collect aggregated analytics data, such as page visits and browsing patterns. This data is typically anonymized and used to improve website performance.
4. Cookie Control & Opt-Out
You can disable cookies at any time through your browser settings. This may affect some site functionality, including the embedded booking calendar. By continuing to use our website, you consent to the use of functional and hosting-related cookies as described.
If you prefer not to share any personal information, you may:
- Avoid submitting forms or contacting us via email
- Choose not to use the booking system
- Contact us directly by phone instead
5. Embedded Content
Some pages may include embedded content (e.g., maps, calendars, or booking widgets) from third-party providers such as SuperControl or Google Maps. These providers may use cookies or collect limited data according to their own privacy policies. We recommend reviewing their terms if concerned.
6. Data Security
We take reasonable steps to protect any information you provide. Our website is hosted securely and we do not store sensitive data online.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to any personal data we may hold
- Ask for corrections or deletion of your data
- Withdraw consent for any future contact
To exercise these rights, please contact us directly.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
9. Contact
If you have any questions about this policy or your data, please contact us at:
Email: enquiries@the-bolthole.co.uk
Phone: +44 (0) 1242 890147